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All Journal International Journal Of Science, Technology & Management (IJSTM)
Wanda Gema P. A. Hidayat
Universitas Multimedia Nusantara
Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation

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Analysis of Organizational Citizenship Behavior (OCB) Variables, Work Stress, Work Communication, Work Climate Affecting Employee Performance and Turnover Intention at PT. Bank Tabungan Negara (Persero) Tbk. Cabang Gresik Wanda Gema P. A. Hidayat; Hendy Tannady
International Journal of Science, Technology & Management Vol. 4 No. 3 (2023): May 2023
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v4i3.834

Abstract

This research attempts to illustrate and evaluate "Organizational citizenship behavior's effects (OCB), work stress, work communication, and work atmosphere on employee performance and turnover intention at PT. Bank Tabungan Negara (Persero) Tbk. Cabang Gresik." The research's conclusions are as follows: The OCB of an organization (organizational citizenship behavior) significantly affects performance. Performance is unaffected significantly by work stress. Workplace communication has a big impact on performance. The workplace culture has a tremendous impact on employee performance. Intentions to leave the company are significantly influenced by organizational citizenship behavior (OCB). The likelihood of turnover is significantly impacted by work stress. The intention to turnover is not much impacted by workplace communication. Employee turnover intentions are not much impacted by work environment.
Co-Authors Hendy Tannady