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All Journal Research of Service Administration Health and Sains Healthys Journal of World Future Medicine, Health and Nursing
Utami, Firda Diah
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Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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Swot Analysis of Pharmacy Department Development Strategy in X Hospital in East Kalimantan Province Yuliasari, Amalia; Pinasthika, Annisari; Utami, Firda Diah; Utami, Hany Setyo; Veranita, Mira
Journal of World Future Medicine, Health and Nursing Vol. 1 No. 3 (2023)
Publisher : Yayasan Pendidikan Islam Daarut Thufulah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55849/health.v2i1.549

Abstract

The hospital is an institution that provides health services and is an institution that cannot be separated from the influence of the internal and external environment. The growth and development of the hospital can be influenced by the organizational environment where the hospital is located. Therefore, a hospital management system is needed that considers strategic aspects so that the hospital can adapt and control the factors that influence and continue to change, both internal and external factors. The purpose of this study was to determine the position of the X Hospital Pharmacy Installation in the province of East Kalimantan towards the internal and external environment through a SWOT analysis and identify alternative strategies for development with the SWOT method. Research using a qualitative descriptive design using a questionnaire. Data on the strengths, weaknesses, opportunities, and threats of the Pharmacy Installation were obtained by observation and in-depth interviews. From the SWOT analysis, a SWOT matrix is obtained based on the External Factor Analysis Summary (EFAS) and the Internal Factor Analysis Summary (IFAS). The results of the study show that the Pharmacy Installation of X Hospital is in quadrant two with a diversification strategy to implement its development strategy. The RS X's internal strength factor is 1.11 times greater than its weakness and the results are opportunities that are smaller than the threats.
Evaluation Strategy to Improve the Utilization of Posbindu As-Syifa I in the Facilities Aspect in Gerem Village, Banten Province Utami, Firda Diah; Hidayat, Dasrun; Efawati, Yen
Research of Service Administration Health and Sains Healthys Vol 7, No 1 (2026): Research of Service Administration Health and Sains Healthys (Maret)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/rehat.v7i1.10145

Abstract

This study analyzes the implementation of service strategic management at Posbindu PTM As-Syifa I in Gerem Village, Banten Province, focusing on service quality, monitoring and evaluation systems, and the role of human resources and stakeholders. Using descriptive qualitative methods through in-depth interviews, observations, and document studies. Results show service quality is quite good with active cadre support and basic screening tools. However, limited infrastructure, absence of permanent facilities, and participant fluctuations remain obstacles. Monitoring and evaluation are conducted through primary health center supervision but lack structured internal evaluation mechanisms. SWOT analysis indicates the need for strengthening internal evaluation SOPs, cadre capacity building, and digitalization of recording. Limited funding and unintegrated stakeholder coordination emphasize the importance of formal cooperation and funding diversification for program sustainability.
Co-Authors Dasrun Hidayat Efawati, Yen Pinasthika, Annisari Utami, Hany Setyo Veranita, Mira Yuliasari, Amalia