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All Journal IPTEK Journal of Proceedings Series Applied Technology and Computing Science Journal
Sulistiyani, Endang
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Journal : IPTEK Journal of Proceedings Series

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A Conceptual Model of Change Management for E-Government Project in Indonesia Sulistiyani, Endang; Susanto, Tony Dwi
IPTEK Journal of Proceedings Series No 1 (2019): 4th International Seminar on Science and Technology 2018 (ISST 2018)
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (222.505 KB) | DOI: 10.12962/j23546026.y2019i1.5104

Abstract

Implementation of e-government projects in developing countries is mostly failed. Current studies found that most of these failures were caused by failure in managing changes. Meanwhile, government as an object of e-government projects in a country, especially Indonesia will provide its own uniqueness, While the current model of change management was still general. Therefore, it was necessary to develop a specific change management model for e-government projects in Indonesia. Model was develop based on methodology, that are: identify the common components; analyze the characteristics of e-government projects in Indonesia; and formulate the change management methodology. The result of the research was a specific change management model for e-government projects in Indonesia that consists of seven main components, which were set the change goal, form a change management teams, doing gap analysis, establish a desire to change, design new environments, implementing the change, and sustain the change. Regulation and leadership are the main driver of e-government project initiative in Indonesia. The components were mapped to SDLC phases and states of change
Co-Authors Tony Dwi Susanto