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Journal : Journal Of Informatics And Busisnes

Analisa Pelayanan Pelanganggan Elektronik Bengkel Kong Xi Motor Aryanto Nur; Seiren Febriyana; Khaerul Imam Nasution; Sultan Afrilla; Faizal Zidni
Journal Of Informatics And Busisnes Vol. 2 No. 3 (2024): Oktober - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jibs.v2i3.1731

Abstract

A workshop is a place used to perform various types of repair, maintenance, and modification work on motor vehicles. In a workshop, skilled mechanics will perform various types of work ranging from changing engine oil, repairing brake systems, to modifying the exterior and interior of the vehicle. Workshops are usually equipped with complete equipment and work tools to support the vehicle repair process. Generally, workshops use a manual system in their operations, but, in this modern era, many workshops have used electronic service systems. The purpose of writing this journal is to determine trends, patterns, factors that influence, and anticipation of the advantages and disadvantages of developing web-based services in workshops. The study uses a quantitative method with a survey data collection method. ustomer satisfaction is very important to retain customers and business sustainability. Customer perception of service is greatly influenced by ease of service access, speed of response, and availability of information. Kong Xi Motor is one of the motorcycle repair shops in Bogor Regency, precisely in Kp. Pasir Gaok RT 05/01, Bogor. Kong Xi Motor Workshop still uses manual bookkeeping, which is at risk of damage and loss. With the existence of an information system in the form of a website, it can be easy to manage information data about the workshop. In developing this information system, we chose the qualitative method and the waterfall method.
Pengaruh Sistem Informasi Pada Jasa Pengiriman Barang Ridwan Izza Aditya; Aryanto Nur; Finar Al Khori; Halby Stifandri
Journal Of Informatics And Busisnes Vol. 2 No. 3 (2024): Oktober - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jibs.v2i3.1735

Abstract

This study analyzes the impact of information systems on J&T Express delivery services, with a focus on service quality and customer satisfaction. The survey involving 95 respondents showed that key elements such as reliability, responsiveness, assurance, and empathy have a significant influence on customer satisfaction and loyalty. J&T Express is known for its timely delivery and quick response, supported by an information system that allows real-time tracking of shipment status, so that customers feel more comfortable and informed. Competitive prices for domestic shipping are also one of the main factors attracting customers, although there are some complaints about the high cost of international shipping. Transparency in pricing has also increased customer trust in J&T Express services. In addition, the flexibility of services such as the option of picking up goods from home or office and 24-hour operating hours provides greater convenience, especially for customers with busy schedules. However, several obstacles, such as internet network instability and delivery delays, are still challenges that need to be addressed immediately so as not to negatively affect customer satisfaction and loyalty. The results of this study emphasize the importance of continuous improvement in service quality as well as information systems to maintain J&T Express's competitiveness in the highly competitive delivery services industry.
Perancangan UI/UX Penjualan Produk Makanan Cireng Mercon Berbasis Mobile di Kota Jakarta Aryanto Nur; Huffaz, Dandy; Aulia Rahma Suryani; Rizky Nindya Zahra; Laurenz Paulina Trauli Hutabarat
Journal Of Informatics And Busisnes Vol. 2 No. 3 (2024): Oktober - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jibs.v2i3.1744

Abstract

Aplikasi dan Website penjualan Cireng Mercon ini dirancang untuk mempermudah pengguna dalam membeli salah satu jajanan khas Jawa Barat yang sangat populer, yaitu cireng. Cireng terbuat dari tepung tapioka, atau aci dalam bahasa Sunda, dan telah dikenal sejak tahun 1980-an. Hingga saat ini, cireng terus berkembang dengan berbagai inovasi isian, seperti ayam, sosis, maupun bakso. Penulis merancang aplikasi dan website penjualan cireng secara online dengan harapan memudahkan pelayanan jual-beli produk makanan ini secara mudah, cepat, dan akurat. Perancangan ini bertujuan untuk membantu pengguna dalam mendapatkan produk cireng yang diinginkan dengan proses yang lebih efisien. Oleh karena itu, dibuatlah sebuah perancangan dengan judul "Perancangan UI/UX Penjualan Produk Makanan Cireng Mercon Berbasis Mobile." Perancangan ini menggunakan metode Design Thinking, yaitu metode penyelesaian masalah yang berfokus pada pengguna. Tahapan yang digunakan dalam metode ini meliputi Emphatize, Define, Ideate, Prototype, dan Test. Dengan demikian, diharapkan rancangan ini mampu memberikan solusi yang tepat dan relevan untuk kebutuhan pengguna. Hasil dari perancangan ini diharapkan dapat meningkatkan pengalaman pengguna dalam berinteraksi dengan platform penjualan cireng, serta mendorong pertumbuhan bisnis UMKM di sektor kuliner tradisional. Implementasi teknologi dalam penjualan makanan tradisional seperti cireng juga diharapkan dapat melestarikan warisan kuliner Indonesia di era digital.
Analisa Pengembangan Pada Penerimaan Peserta Didik Baru (PPDB) MIS SIROJUL ANWAR Aryanto Nur; Farhan Syahrial; Carisa Alverina Andika Gamar; Nur Vina Silviani; Azzahra Nur Hidayah
Journal Of Informatics And Busisnes Vol. 2 No. 3 (2024): Oktober - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jibs.v2i3.1747

Abstract

MIS Sirojul Anwar is an educational institution located in Kampung Bojong Sempu RT. 04 RW.06 West Cilebut Village, Sukaraja District, Bogor Regency who has the desire to provide educational services to the community as best as possible. Currently, not many schools use an online registration system, some schools still use an offline registration system which is carried out using a paper registration form which is input into digital form using a computer and data processing software, so that with this method there is concern that the paper form will get scattered so that it doesn't happen. recorded and during the data input process there will be data duplication. MIS Sirojul Anwar carries out the New Student Admissions (PPDB) process at school, students come and fill out the form provided by the committee, usually carried out during class promotion holidays, then the stage of collecting required documents, then continues with interviews with prospective students and their parents or guardians. After the registration and selection process, students wait for the announcement. With the description of the process above, filling out the form is carried out repeatedly, data filled in offline cannot be monitored by prospective students, even if an error occurs in inputting data, prospective students cannot change it and it will be a student data error. Selection results also cannot be displayed online. so that prospective students only wait for the results when the registration process ends.
Peranan Transportasi Publik dalam Pengurangan Kemacetan di Jakarta Aryanto Nur; Yorrell Jensen Isak; Mochammad Eric Adyatma; Rifaldi Ryandhika; Muhammad Rafly Ajiansyah
Journal Of Informatics And Busisnes Vol. 2 No. 3 (2024): Oktober - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jibs.v2i3.1771

Abstract

Traffic congestion in Jakarta has become a complex and ongoing problem, affecting people's quality of life and the efficiency of the transport system. This abstract discusses the causes, impacts, and solutions of congestion in Indonesia's capital city. Congestion in Jakarta is caused by various factors, including rapid population growth, an increasing number of private vehicles, and inadequate transport infrastructure. Data shows that the number of motor vehicles in Jakarta has reached 26.4 million units, while the length of roads is only 6,653 kilometres. This creates an imbalance between road capacity and traffic volume, causing a significant build-up of vehicles. The average travel time for a 10-kilometre distance during peak hours can reach 32 minutes, much longer than international standards. The impacts of congestion include increased travel time, stress for motorists, and economic losses due to reduced productivity. In addition, congestion also impacts environmental quality by increasing vehicle exhaust emissions. The government's efforts to address this issue through transport infrastructure development have not been fully effective in reducing congestion. This requires improved public transport, better traffic management, and public awareness of the importance of using public transport. Addressing congestion in Jakarta requires cooperation between the government, the community and other parties to create a sustainable solution.
Revolusi Logistik di Era Digital: Evaluasi Penggunaan Big Data di Industri Logistik Aryanto Nur; Bebi Kurniawan Hura
Journal Of Informatics And Busisnes Vol. 2 No. 3 (2024): Oktober - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jibs.v2i3.1778

Abstract

Berbagai industri, termasuk logistik, telah mengalami perubahan besar sebagai akibat dari revolusi digital. Penggunaan teknologi big data merupakan kemajuan besar yang memungkinkan peningkatan efisiensi operasional, optimalisasi rantai pasok, dan layanan pelanggan yang lebih baik. Perusahaan logistik dapat menganalisis sejumlah besar data dari berbagai sumber secara real-time, yang membantu mereka membuat keputusan yang lebih cepat dan tepat. Penelitian ini bertujuan untuk mengevaluasi penerapan dan manfaat big data di industri logistik, terutama dalam meningkatkan efektivitas operasional. Studi ini juga akan mengidentifikasi tantangan yang dihadapi perusahaan dalam mengadopsi teknologi big data, seperti masalah infrastruktur, keterampilan analitis, dan integrasi sistem yang kompleks. Penelitian menggunakan metode kualitatif dengan metode pengumpulan data menggunakan studi literatur. Objek pada penelitian ini adalah data sekunder yang berupa penggunaan big data di beberapa perusahaan logistik seperti DHL, TIKI, JNE, Sicepat dan lainnya. Hasil dari penelitian ini diharapkan dapat memberikan wawasan praktis dan rekomendasi strategis bagi perusahaan-perusahaan logistik dalam memaksimalkan penggunaan teknologi big data, sehingga meningkatkan daya saing dan efisiensi operasional di era digital.
Pengembangan Rekayasa Perangkat Lunak Online Sistem E-Recruitment pengawai PT.FM Global Logistics Berbasisi web Indah Yani Daeli; Aryanto Nur
Journal Of Informatics And Busisnes Vol. 2 No. 3 (2024): Oktober - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jibs.v2i3.1812

Abstract

The E-Recruitment System for Employees of PT. FM Global Logistics Web-Based under the guidance of Ir. Ifan Junaedi, S.Kom A Web-Based Employee Admission Information System or e-recruitment can be used as a solution in handling the employee recruitment process in a company. With the existence of a web-based employee admission information system or e-recruitment, companies can choose the right employees for the company, besides that companies can process applicant data in a database so that applicant data does not accumulate in the filing cabinet. In this study, the author discusses how to design a web-based employee admission information system or e-recruitment at PT. FM Global Logistics. The system development methodology used is the System Development Life Cycle (SDLC) Waterfall model with tools using Unified Modeling Language (UML) on the system which includes the stages of system planning, system analysis, system design and system implementation