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Journal : Social Impact Journal

Utilization of Social Media in Government Transformation in the Digital Era Alya Fauziah; Kamal Nugraha; Davina Fitri Nuraini; Luthfiyah Ramadhani; Dimas Eka Pratama Maulana
Social Impact Journal Vol. 3 No. 2 (2024): Social Impact Journal
Publisher : GoResearch - Research & Publishing House

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61391/sij.v3i2.172

Abstract

Digital transformation in governance has become a global trend that disrupts various aspects of life, includinggovernment management. Social media has emerged as a crucial innovation tool in this transformation,enabling direct interaction between the government and the public, as well as the rapid and widespreaddissemination of information. This study aims to explore how social media is utilized to support governmenttransformation in the digital era. We employed a literature review method to analyze and synthesizeinformation from various credible sources. Our findings indicate that social media plays a significant role inenhancing transparency, public participation, and communication between the government and society.Additionally, social media can be used as a tool to improve the efficiency and effectiveness of governmentservices. However, this research also identifies several challenges associated with the use of social media ingovernance, such as the risk of misinformation, data misuse, and ineffective communication management.Therefore, appropriate strategies are needed to optimize the use of social media as an integral part of digitaltransformation in governance. By understanding the role of social media in this context, it is hoped that morestrategic and effective models for utilizing social media can be developed to enhance government performanceand strengthen relationships with the public. This study also aims to contribute to the development of theoriesand practices related to digital transformation in governance.
The Role of Social Media in Strengthening Religious Moderation Amidst Digital Politics in Indonesia Luthfiyah Ramadhani
Social Impact Journal Vol. 4 No. 2 (2025): Social Impact Journal
Publisher : GoResearch - Research & Publishing House

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61391/sij.v4i2.214

Abstract

Amidst the rapid development of digital politics, social media has become a discursive space that influences patterns of religious interaction in Indonesia. Platforms such as Instagram, TikTok, and Twitter are not only means of communication, but also battlegrounds for narratives between religious moderation and extremism. This study aims to conduct an in-depth analysis of how social media contributes to strengthening the values of religious moderation through a descriptive qualitative approach using a literature review method. The findings reveal that young people, digital religious figures, and online communities play a crucial role in spreading messages of peace through creative, educational, and contextual content. However, challenges such as low digital literacy, algorithmic echo chambers, and the politicization of religion in digital campaigns remain major obstacles. Therefore, synergy between the government, civil society, and digital platforms is needed to make social media a strategic tool in building an inclusive, tolerant, and sustainable space for religious diversity.