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All Journal Jurnal Pengabdian Kepada Masyarakat (Mediteg) The Indonesian Journal of Computer Science
Indah, Dwi Rosa Indah
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Humanities Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Social Sciences

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Journal : The Indonesian Journal of Computer Science

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Analisis Manajemen Risiko Pada Teknologi Informasi PT. Pos Indonesia Menggunakan ISO 31000 Hani, Hani Alifia Mattjik; Indah, Dwi Rosa Indah; Putri, Putri Eka Sevtiyuni
The Indonesian Journal of Computer Science Vol. 12 No. 6 (2023): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v12i6.3504

Abstract

As a company operating in courier delivery, logistics, and financial transaction services, PT. Pos Indonesia cannot be separated from the use of information technology as a supporting asset for its business processes. The focus of this research is PT. Pos Indonesia Palembang 30000, which is the main branch of PT. Pos Indonesia in the city of Palembang. During the use of information technology, there are several recurring issues and risks, such as hardware damage, failure in data updates and backups resulting in data loss, and system failures caused by network infrastructure disruptions, rendering the system inaccessible to employees. Currently, PT. Pos Indonesia has not conducted a specific analysis and evaluation of risks related to information technology, which can pose a risk to the success of its business activities. This research utilizes ISO 31000 as a guide for risk management analysis. The results of this research consist of risk documentation, wherein out of 31 identified risks, there are 2 high-level risks, 26 medium-level risks, and 3 low-level risks. Identification of these 31 risks will be accompanied by recommendations or suggestions regarding risk management, which are expected to mitigate these risks and can be used for prevention of information technology-related risks at PT. Pos Indonesia in the future.
Pengembangan Knowledge Management System (KMS) Layanan E-Government Menggunakan Metode KMSLC Radutfa , Radutfa Samuel Jasintan Sihotang; Indah, Dwi Rosa Indah
The Indonesian Journal of Computer Science Vol. 12 No. 6 (2023): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v12i6.3573

Abstract

E-government services have a role in application development, IT governance and E-government development. Employees at the Jambi Province Communication and Informatics Office (DISKOMINFO), especially in the field of E-government services, have a lot of experience and knowledge. However, it is difficult to share with other employees. Due to frequent transfers and the absence of a forum for sharing knowledge, the existing knowledge is not optimally managed. So an E-Government Service KMS is needed for DISKOMINFO in the field of E-government services. The method used is KMSLC and to capture knowledge data using On site observation in the form of interviews and observations. E-government service KMS is implemented and tested using SUS with the results of acceptable indicators and adjective ratings good
Co-Authors Ardina Ariani Endang Lestari Ruskan Fathoni Hani, Hani Alifia Mattjik Iin Seprina M. Husni Syahbani Mgs Afriyan Firdaus Naretha Kawadha Pasemah Gumay Putri, Putri Eka Sevtiyuni Radutfa , Radutfa Samuel Jasintan Sihotang