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Masruchi
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Health Professions Nursing Public Health

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Journal : Jurnal Kesehatan

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Tinjauan Literatur: Analisis Penggunaan Sistem Informasi Manajemen Puskesmas: - Cipta Ningrat, Rossita; Kurnianto, Andreas; Masruchi
Jurnal Kesehatan Vol 13 No 2 (2024): JURNAL KESEHATAN
Publisher : STIKES Ngesti Waluyo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46815/jk.v13i2.305

Abstract

The Community Health Center Information System is a program that provides information about all health facilities at the first facility level, namely the Community Health Center. SIMPUS (The Community Health Center Information System) is useful for looking at the needs and capabilities of community health centres in managing, processing and preserving data. In its implementation at Community Health Centers, not all Community Health Centers can run SIMPUS well. The biggest obstacle to implementing SIMPUS is the lack of training provided to the human resources personnel who will use it.  This research aims to determine and analyze the implementation of SIMPUS use at Community Health Centers. The research method used was a literature review of several journal articles. The data found resulted from a literature review of articles based on Google Scholar using the keywords SIMPUS and the Puskesmas information system with a journal publication time limit of 2019 to 2024. There were 12 articles that met the criteria. Based on the results of the analysis, it was found that several obstacles experienced by SIMPUS in each Community Health Center were not in accordance with Standard Operating Procedures, such as network problems and training for human resources. By finding obstacles in the implementation of SIMPUS, it will be possible to improve the implementation of SIMPUS in the future.
Hubungan Kualitas Layanan Pada Aplikasi Mobile JKN Terhadap Tingkat Kepuasan Pengguna Fitur Antrean Online 2025 Muftahifa, Zaif; Kurnianto, Andreas; Masruchi
Jurnal Kesehatan Vol 14 No 2 (2025): JURNAL KESEHATAN
Publisher : STIKES Ngesti Waluyo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46815/jk.v14i2.547

Abstract

This study is based on the problem that many people have not yet used the Mobile JKN application, particularly the online queue feature. According to several users, the reasons for not using the application include its susceptibility to system errors and its complexity, which make them more comfortable with the manual system than adopting an innovative one. This study aims to determine the relationship between service quality and user satisfaction with the Mobile JKN application, specifically the online queue feature. In addition, this study seeks to identify which service quality indicators (reliability, efficiency, fulfilment, privacy, and responsiveness) have the greatest influence on user satisfaction. This research employed a quantitative, cross-sectional design. The sample of this study were patients in Parakan community health centres who ever used Mobile JKN, as many as 100 respondents. Based on the study results, the Spearman Rank correlation analysis conducted with a computerized system yielded a calculated correlation coefficient (r_calculated) of 0.502 and a significance value (p) of 0.00. Since r_calculated > r_table (0.502 > 0.1966), it can be concluded that there is a positive and significant relationship between the service quality of the Mobile JKN application and the level of user satisfaction among the users of online queue feature at Parakan Primary Health Care Center, with a moderately strong correlation. Furthermore, the linear regression analysis revealed that the service quality indicators that significantly influenced user satisfaction were efficiency and responsiveness, with significance values of 0.001 and 0.017, respectively.
Co-Authors Cipta Ningrat, Rossita Kurnianto, Andreas Muftahifa, Zaif