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All Journal Lentera: Multidisciplinary Studies Lentera: Multidisciplinary Studies
Ardini, Ni Ketut Shantika
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Humanities Economics, Econometrics & Finance Education Health Professions Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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Journal : Lentera: Multidisciplinary Studies

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Application of DMAIC Method to Improve the Quality of UMKM Products Roti Kukus Srikaya Balila Marpaung, Yosefine Rejeki; Ardini, Ni Ketut Shantika; Pribadi, Herodion
Lentera: Multidisciplinary Studies Vol. 3 No. 3 (2025): Lentera: Multidisciplinary Studies
Publisher : Publikasiku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/lentera.v3i3.161

Abstract

Micro, Small, and Medium Enterprises (MSMEs) in Indonesia play a vital role in economic growth, but often struggle with inconsistencies in product quality. This study focuses on Roti Kukus Srikaya Balila, a Denpasar-based UMKM producing steamed bread. It aims to enhance product quality by applying the DMAIC (Define, Measure, Analyze, Improve, Control) methodology within the Six Sigma framework. Key factors were critical to maintaining quality, including taste, texture, appearance, and shelf life. Defect ratios were measured, revealing undercooked bread and inconsistent taste. Solutions were implemented to address these problems, including machinery maintenance, workforce training, and process standardization. The DMAIC methodology proved effective in improving quality consistency, stabilizing processes, and enhancing the competitiveness of UMKM.
Co-Authors Marpaung, Yosefine Rejeki Pribadi, Herodion