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Journal : Jurnal Multidisiplin Sahombu

An Analysis of Service Quality and Price on Customer Satisfaction at Madani Hotel Medan Ridayat Adi Amri; Nurafrina Siregar; Ocdy Amelia
Jurnal Multidisiplin Sahombu Vol. 5 No. 04 (2025): Jurnal Multidisiplin Sahombu, May - Juny (2025)
Publisher : Sean Institute

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Abstract

This study aims to analyze the influence of service quality and price on customer satisfaction at Madani Hotel Medan. Service quality and pricing are considered crucial factors that affect customer perceptions and loyalty in the hospitality industry. The research uses a quantitative approach with a survey method, distributing questionnaires to hotel guests as respondents. Data were analyzed using multiple linear regression to determine the partial and simultaneous effects of the independent variables. The results show that both service quality and price have a significant and positive influence on customer satisfaction. Among these, service quality is the more dominant factor affecting guest satisfaction. The findings suggest that improving service consistency and offering competitive pricing are key strategies for enhancing customer experience and sustaining customer loyalty at Madani Hotel Medan.
Interaction of Tillage Systems and Plant Spacing in Enhancing the Growth and Productivity of Lowland Rice (Oryza Sativa L) Sulardi, Sulardi; Muhammad Sidik Tarigan; Ocdy Amelia
Jurnal Multidisiplin Sahombu Vol. 5 No. 07 (2025): Jurnal Multidisiplin Sahombu, November (2025)
Publisher : Sean Institute

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Abstract

This study investigates the effects of soil tillage systems and planting spacing, along with their interaction, on the growth performance and productivity of lowland rice (Oryza sativa L.) variety IR64. The experiment was conducted in paddy fields using a factorial randomized block design (RBD) comprising two factors. The first factor, the soil tillage system, included three treatments: plowing (P1), tractor tillage (P2), and hoeing (P3). The second factor, planting spacing, consisted of three levels: 30×20 cm (J1), 30×30 cm (J2), and 30×40 cm (J3). Growth and yield parameters measured were plant height, number of tillers, leaf area, grain weight per clump, grain weight per plot, and estimated yield per hectare. The results revealed that the interaction between soil tillage systems and planting spacing significantly influenced the number of tillers, grain weight per clump, grain weight per plot, and grain yield per hectare, but had no significant effect on plant height and leaf area. The highest yield was achieved under the P2J2 combination (tractor tillage with 30×30 cm spacing), producing 600 g per 1 m² plot, equivalent to approximately 6 tons per hectare. These findings indicate that the combination of tractor tillage and moderate spacing enhances growth efficiency and yield potential in lowland rice (IR64 variety).