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Masjaya
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Journal : Jurnal Ilmu Pemerintahan

 1 
Implementasi Kebijakan Program Bantuan Rumah Layak Huni Untuk Masyarakat Miskin di Kecamatan Long Kali Ismi, Anisa; Masjaya; Burhanudin
Jurnal Ilmu Pemerintahan Vol. 9 No. 2 (2021)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jip.v9i2.892

Abstract

This study aims to determine the implementation of the Livable Home Assistance Program policy for the poor in Long Kali District and to determine the implementation of the Livable Home Assistance Program requirements in accordance with Paser District Head Regulation Number 63 of 2019 concerning Guidelines for the Rehabilitation of Uninhabitable Houses and the Construction of Livable Houses in Paser District, especially in Long Kali District. This type of research is descriptive qualitative. Data collection techniques were carried out using observation, interviews and documentation. Data analysis used is data reduction, data display and conclusion. The results of the study show that the program for livable housing assistance for the poor has been implemented in Long Kali District, Paser Regency, seen from the outreach, evaluation and fulfillment of the requirements for livable housing assistance recipients. As well as the inhibiting factors and completion of the implementation of the Livable Housing Assistance Program policy for the poor in Long Kali District, Paser Regency, because in general each policy has optimal or non-optimal implementation.
Efektivitas Pelayanan Pegawai Dalam Tingkat Kepuasan Masyarakat di Kantor Kelurahan Jawa Kecamatan Samarinda Ulu Jein Natalia; Masjaya; Rita Kalalinggi
Jurnal Ilmu Pemerintahan Vol. 9 No. 2 (2021)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jip.v9i2.895

Abstract

The purpose of this study is to provide an overview of the actual conditions naturally in employee service to the community at the village office. The results of this study indicate that the Effectiveness of Employee Services in the Level of Community Satisfaction in the Jawa Village Office, Samarinda Ulu District, that employees have implemented services to the community in accordance with SOP (Standard Operating Procedures) but there are still some that have not been carried out in accordance with SOP (Standard Operating Procedures) due to inadequate human resources and infrastructure, so that if it is linked to community satisfaction, it means that community satisfaction is not fully satisfied as a whole based on the research focus. There are still a number of indicators that have not worked out in accordance with the level of community satisfaction related to the Tangibles (Physical Evidence) dimension. Things that are not adequate and are still being complained by the community starting from the sub-district office which is still lacking in staff, discipline in working hours, lack of information disclosure to the public regarding service procedures. Whereas in the Reliability dimension, employees are able to provide services appropriately and correctly and provide quick responses to the community, Responsiveness where employees as service providers always provide clear and directing information and provide solutions for the community as well as assurance that employees provide services according to the needs of the community and responsiveness applies to all communities without being selective, Empathy has been running according to community expectations, namely employees who are attentive, friendly and polite to all members of the public and fellow employees.
Efektivitas Penerapan Electronic Government Pembuatan Kartu Keluarga di Dinas Kependudukan dan Pencatatan Sipil Pada Era Covid-19 di Kabupaten Berau Dewi Angraini; Masjaya; Rita Kalalinggi
Jurnal Ilmu Pemerintahan Vol. 10 No. 4 (2022)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jip.v10i4.991

Abstract

The results of this study indicate that the effectiveness of online services as a form of implementing electronic government for making family cards at the Department of Population and Civil Registration in the Covid-19 Era in Berau Regency is classified as effective and can be carried out quite well in society, there are aspects of achieving goals, integration and adaptation making the measurement of its effectiveness included in a good achievement to be called effective where convenience for the community as a goal has gone according to the wishes to be achieved, as well as the aspect of integration where the socialization process has gone quite well even though it has not been evenly distributed and there are still obstacles, next namely the aspect of adaptation that can be known by both the apparatus and the community have tried their best to adapt to changes in services at the Office of Population and Civil Registration of the Berau Regency, the last is the obstacle factor experienced so that they will always try to improve and find a solution so that the implementation of electronic government .political marketing lies in the minimal and limited funds used in a series of political marketing processes.
Co-Authors Burhanudin Dewi Angraini Ismi, Anisa Jein Natalia Rita Kalalinggi