Erlinda, Nurjihan
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The Study of Job Satisfaction : Exploring Work-Life Balance, Job Stress, and Burnout Erlinda, Nurjihan; Sawitri, Dewi Khrisna
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 5 (2025): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i5.4733

Abstract

The present research examines the influence of work life balance and job stress on job satisfaction, with burnout as a mediating variable among employees of the Operations Directorate at public service company in Surabaya. Job satisfaction is essential as it affects employee motivation and productivity. The research uses a quantitative approach with 70 respondents selected using Slovin’s formula and analyzed through the SEM-PLS method. The results show that maintaining work-life balance contributes positively and meaningfully to job satisfaction, while job stress has a negative and significant effect. Additionally, burnout mediates the effect of both work-life balance and job stress on job satisfaction, indicating that less burnout is related to higher levels of job satisfaction.