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Enhancing PMO Capabilities through PMO Maturity Level Assessment at PT AtoZ Firmansyah, Bayu Aditya; Veronika, Alin; Avianto, Ika; Nisrina, Dhia Tsuraya
Journal of Project Management Research Vol. 1 No. 1 (2025): Journal of Project Management Research
Publisher : Avenew Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65303/journalpmresearch.v1i1.11

Abstract

This study assesses the Project Management Office (PMO) maturity at PT AtoZ, an Indonesian state-owned enterprise, to identify areas for improvement and enhance its contribution to organizational success within a rapidly changing global market. The increasingly complex and dynamic nature of project management necessitates the adoption of best practices and a robust PMO to ensure effective project delivery and strategic alignment. This research aimed to assess the current PMO capabilities at PT AtoZ, identify areas for improvement, and develop an actionable plan to enhance its effectiveness. Utilizing the PMO Maturity Cube model, a mixed-methods approach evaluated PMO functions across strategic, tactical, and operational dimensions. The findings revealed an overall intermediate level of PMO maturity (47.01%), with significant variations across functional areas. While operational functions demonstrated relatively higher maturity, substantial gaps were identified in strategic functions, particularly in advising senior management (scoring 0/4), and tactical functions such as resource allocation and methodology implementation. Key strengths were observed in stakeholder interaction and project documentation management. In conclusion, while the PMO at PT AtoZ demonstrates some positive aspects, significant improvement is needed, particularly in strategic advisory and tactical project management. A structured action plan, including enhanced training and development, process standardization, and strengthened resource allocation mechanisms, is recommended. This research contributes valuable insights into PMO maturity assessment and improvement within a large, complex organization, highlighting the importance of aligning PMO capabilities with broader organizational strategic objectives. Further research should explore the long-term impact of implementing the proposed recommendations.
Risk Management for PMO Transformation in Indonesian State-Owned Construction Enterprises Latief, Yusuf; Veronika, Alin; Nisrina, Dhia Tsuraya
Journal of Project Management Research Vol. 1 No. 2 (2025): Journal of Project Management Research
Publisher : Avenew Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65303/journalpmresearch.v1i2.54

Abstract

This research investigates the critical issue of risk management during Project Management Office (PMO) transformation within the Indonesian State-Owned Enterprise construction industry. The study employs a quantitative methodology to identify key risks that impede effective PMO implementation and to evaluate potential mitigation strategies. Survey data, gathered from a diverse sample of construction professionals in state-owned enterprises are analyzed to establish risk profiles and inform evidence-based recommendations. The findings highlight that operational and policy risks are paramount, emphasizing the importance of standardized processes, clear communication channels, and well-defined governance structures. Results further indicate that effective risk management requires tailored strategies that align with the unique characteristics of the organization and the project portfolio. Key strategies include strong leadership support, a robust change management process, and the alignment of PMO objectives with broader business goals. These results are related to previous research and recommendations based on data analysis, but future research with deep dives into the cases and other type of companies are also proposed. This research contributes to a more nuanced understanding of PMO transformation within a developing economy and provides actionable insights for construction industry stakeholders seeking to enhance project outcomes, improve organizational efficiency, and achieve sustainable development goals.