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Journal : Journal for Technology and Science

ANALYSIS QUALITY CONTROL OF CREAMER PRODUCT PACKAGING USING DMAIC AND RCA METHODS Umrin, Abdul Qodir; Wahyuni , Hana Catur
Journal for Technology and Science Vol. 2 No. 1 (2025): Journal for Technology and Science
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/ipteks.v2i1.424

Abstract

Objective: This study aims to analyze the types of defects in the packaging process of creamer products and propose improvements for the company based on data processing results. Method: The analysis utilizes a sigma index calculation supported by tools such as Pareto diagrams, fishbone diagrams for cause-and-effect evaluation, and failure tree diagrams to identify the root causes. The 5Whys method is also employed to analyze the underlying issues. Results: The findings indicate that while productivity remains stable, several factors contributing to a high percentage of packaging defects require evaluation and optimization. The analysis highlights specific areas for improvement in the packaging process. Novelty: This study introduces a comprehensive approach combining statistical tools and root cause analysis to optimize the packaging process in the creamer production industry, offering valuable insights for improving operational efficiency.