Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
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All Journal Journal of Comprehensive Science
Wulandari, Nova Eka
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Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Library & Information Science

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Journal : Journal of Comprehensive Science

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Organizational Diagnosis of Hybrid Work Effectiveness Among Generation Z: A Systematic Literature Review Wulandari, Nova Eka; Theandra, Nathalie Felicia; Nadziroh , Nafingatun
Journal of Comprehensive Science Vol. 5 No. 4 (2026): Journal of Comprehensive Science
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v5i4.4130

Abstract

The COVID-19 pandemic has permanently shifted organizations toward hybrid work, yet its effectiveness for Generation Z employees remains underexplored from a systemic diagnostic perspective. This systematic literature review examines the impact of hybrid work on organizational effectiveness among Generation Z employees. A search across SagePub, Google Scholar, and Scopus yielded 124 records; after screening, 13 open-access articles published between 2021 and 2026 met the inclusion criteria. The findings show that hybrid work positively influences retention, work-life balance, engagement, well-being, and job satisfaction. Work flexibility and hybrid work models emerged as the most dominant factors, followed by leadership and organizational culture. The results extend Self-Determination Theory and the Job Demands-Resources model by highlighting perceived autonomy and digital-context demands as key mechanisms. Practically, organizations should design flexible, autonomy-supportive, and inclusive work environments to attract and retain Gen Z talent. This systematic literature review synthesizes evidence from 13 studies on hybrid work effectiveness for Generation Z. The findings consistently demonstrate that hybrid work, when implemented with flexibility, autonomy, and supportive leadership, enhances retention, work-life balance, engagement, well-being, and job satisfaction.
Co-Authors Nadziroh , Nafingatun Theandra, Nathalie Felicia