Societas : Jurnal Ilmu Administrasi dan Sosial
Vol 1 No 1 (2012): Societas: Jurnal Ilmu Administrasi Dan Sosial

PENGARUH PERILAKU BIROKRASI TERHADAP KUALITAS LAYANAN PUBLIK PADA DISTRIK SEMANGGA

Samuel Atbar (Dosen Jurusan Ilmu Administrasi Fisip-Unmus Merauke Papua)



Article Info

Publish Date
10 Apr 2012

Abstract

  This study aims to determine and measure how much influence bureaucratic behavior on the quality of public services in the District Semangga. each variable is described in four-dimensional indicators and three. The research method used is a quantitative analysis of the survey method using questionnaires as the main instrument. Quantitative data processing system using a statistical dioleh Product and Service Solutions (SPSS. 17.0) The results showed that the statistical behavior of the bureaucracy affects the quality of public services in the District with Semangga 0.5 can also be proved by comparing the values of r calculated with the table r (95%) so that the table r = 0.138. Since r count r is greater than the table or 0.519>0.138 then conclude that Ho is rejected and Ha accepted, meaning that the behavior of the bureaucratic behavior has a significant effect on the quality of public services in the district of Merauke regency SemanggaThis study aims to determine and measure how much influence bureaucratic behavior on the quality of public services in the District Semangga. each variable is described in four-dimensional indicators and three. The research method used is a quantitative analysis of the survey method using questionnaires as the main instrument. Quantitative data processing system using a statistical dioleh Product and Service Solutions (SPSS. 17.0) The results showed that the statistical behavior of the bureaucracy affects the quality of public services in the District with Semangga 0.5 can also be proved by comparing the values of r calculated with the table r (95%) so that the table r = 0.138. Since r count r is greater than the table or 0.519>0.138 then conclude that Ho is rejected and Ha accepted, meaning that the behavior of the bureaucratic behavior has a significant effect on the quality of public services in the district of Merauke regency Semangga

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Journal Info

Abbrev

societas

Publisher

Subject

Humanities Environmental Science Social Sciences

Description

SOCIETAS:Jurnal Ilmu Administrasi Dan Sosial, menerima artikel hasil penelitian baik dari hasil penelitian lapangan dan hasil penelitian pustaka. Atikel diteriam dalam bahasa indonesia dan bahasa inggris dengan fokus kajian manajemen pelayanan publik dan manajemen kebijakan publik. ...