JIPUS: Jurnal Ilmiah Ilmu Perpustakaan dan Informasi
Vol 1 No 1 (2019)

Pengaruh Kepuasan Pengguna Terhadap Layanan Aleksa Di Dinas Perpustakaan Dan Kearsipan Kota Yogyakarta

Meutia Kale, Lidya Jolanda (Unknown)
Suhartika, I Putu (Unknown)
Haryanti, Ni Putu Premierita (Unknown)



Article Info

Publish Date
27 Jun 2019

Abstract

ABSTRACT The purpose of this reseach is to know the the effect of user satisfaction with ALEKSA service. This type of research is quantitative descriptive. This research is located in the Dinas Perpustakaan dan Kearsipan Kota Yogyakarta. The population of this study was 426 respondents. Determination of the sample from this research is a probability sampling technique with the simple random sampling approach. This research is futher more using the data collection technique in the form of a questionnaire by using independent variables is user satisfaction and the dependent variable is ALEKSA service. The data analysis technique used in this research is simple linear regression analysis. The results of this research were tested by hypothesis testing with sig. t count <(? = 0.05), it can be concluded that user satisfaction has an effect on ALEKSA service in Dinas Perpustakaan dan Kearsipan Kota Yogyakarta. Keywords: User Satisfaction, ALEKSA Service, Local Content

Copyrights © 2019






Journal Info

Abbrev

d3perpus

Publisher

Subject

Library & Information Science

Description

JIPUS (Jurnal Ilmiah Ilmu Perpustakaan dan Informasi) is a journal published by D3 Libraries, Faculty of Social and Political Sciences, Udayana University as a forum for a better understanding of library and information issues. JIPUS is published to become a vehicle for driving the development of ...