Jurnal Ilmu Manajemen
Vol 2, No 2 (2013): Jurnal Ilmu Manajemen

TANGGUNG JAWAB APARAT DAN KUALITAS PELAYANAN TERHADAP TINGKAT KEPERCAYAAN MASYARAKAT KABUPATEN OGAN KOMERING ULU SELATAN

Trihandayani, Zaleha (Unknown)



Article Info

Publish Date
01 Jun 2013

Abstract

This research has an eye to know the affection from responsibility of government officer and quality of service, to influence trust of society and government. The research design which is used contains of questionnaire tooffice and client counted 108 respondents. The result of answer is analysed statistically by using moment product with pearson which is operated with SPSS 16 for Windows. The result of this research indicates that there is a correlation among responbility of government officer and quality of service, to influence trust of society and government with F – Count is 47.859 meaning bigger than F – Table with trust storey; level 99% that is 4,79. Thereby Ho refused and Ha accepted by its meaning. There is a positive correlationamong responbility of government with hand in glove correlation storey level. R2 (determination) reside at number 46,7% its meaning the percentage isaffecting among responbilty of government officer and quality of service, to influence trust of society and government. It is counted 53,3% the rest influenced by other factor which don’t be commented in this research while equation had this research is Y = 16,860 + 0,523.X1 + 0,347 X2..

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Journal Info

Abbrev

ilmu_manajemen

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ilmu Manajemen is published by Pascasarjana Management Department. It is published twice year in June and December. Jurnal Ilmu Manajemen publish papers in the field of management science that give contribution to the development of management science, and management practices. We accept ...