Forum Manajemen
Vol 10 No 2 (2012): Jurnal STIMI Vol. 10 No. 2 - 2012

KETERKAITAN KINERJA KARYAWAN PERUSAHAAN DENGAN KEPUASAN PELANGGAN

Ni Ketut Rendi Astuti (Sekolah Tinggi Ilmu Administrasi (STIA) Denpasar)



Article Info

Publish Date
01 Jan 2012

Abstract

Many factors affect the work performance of employees the company inthe face of increasingly fierce competition today, it is necessary qualified humanresources so as to face competition and change. Companies desperately needemployees with high job performance so as to give satisfaction to the customer(consumer). Companies that succeed will use core competencies to satisfy consumerneeds. Satisfaction is usually located on high performance. For that corporateleaders must be true - really pay attention to the factors - factors that influenceemployee job satisfaction, which in turn is able to satisfy its corporate customersthat includes, among others, internal and external factors so that more attention soas to give employees job satisfaction.

Copyrights © 2012






Journal Info

Abbrev

FM

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

FM memiliki fokus utama pada pengembangan ilmu-ilmu Manajemen. Lingkup ranah ilmu manajemen antara lain meliputi; tetapi tidak hanya terbatas pada: Manajemen Keuangan, Manajemen Pemasaran, Manajemen SDM, Manajemen Perkantoran, dan Manajemen Bisnis Pariwisata, dan ...