Intuisi
Vol 11, No 1 (2019): Maret 2019

The Role of Organizational Citizenship Behavior as a Mediator in the Relationship between Job Satisfaction and Turnover Intentions

Risa, Tiara Dean (Unknown)
Purba, Debora (Unknown)



Article Info

Publish Date
30 Mar 2019

Abstract

This study was conducted to investigate the mediating effect of organizational citizenship behavior (OCB) in the relationship between job satisfaction & turnover intentions. Drawing on social exchange theory, it is expected that individuals with high job satisfaction, indicated by positive emotions towards aspects of work, will show high levels of OCB by helping their coworkers and the organization, and in turn show low turnover intentions. Data were taken from teachers in an International School in Jakarta (N = 80). Result showed that OCB was found to fully mediate the relationship between job satisfaction and turnover intentions, indicating that all variance of job satisfaction was translated into turnover intentions via OCB. Theoretical and practical implications were further discussed. 

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Journal Info

Abbrev

INTUISI

Publisher

Subject

Social Sciences

Description

Intuisi : Jurnal Psikologi Ilmiah is the scientific publication media to accommodate ideas and innovation research results of psychology academicians and other experts who are interested in the field of Psychology. Vision intuition is to encourage the development of science-based psychology, ...