Audit IT Division In Maintenance Process Internal System PT JAMKRIDA BALI MANDARA With Framework Software Maintenance Maturity Model (SMMM)

Made Dinda Pradnya Pramita (Audit Sistem Informasi)
I Made Dhanan Pradipta
Made Sudarma (Department of Electrical Engineering, Faculty of Engineering, Udayana University)

International Journal of Engineering and Emerging Technology
Vol 2 No 2 (2017): July - December

PT Jamkrida Bali Mandara is a credit guarantee institution owned by Bali Province which operates PT Jamkrida Bali Mandara operational company utilizing Management Information System and in developing and maintenace this system company is assisted by some IT staff and vendor. The process of maintenance of existing systems required an assessment of the performance of IT division. This assessment is done through audit method using Maintenance Maturity Model (SMmm) software framework. Based on the results of the audi obtained the highest level of capability is 3.7 in the domain domain maintenance training and the lowest level capability value is 2.03 in domain domain maintenance process / service definition and maintenace process performance Keywords: Software Maintenance Maturity Model, Maintenace System and Capability Level