Journal of Management and Leadership
Vol 2 No 1 (2019): Volume 2 - Nomor 1 - May 2019

Application of QFD in Tanri Abeng University

Amanah Pasaribu, ST, MM (Program Studi Manajemen School of Management and Leadership TANRI ABENG UNIVERSITY)

Article Info

Publish Date
09 May 2019

Abstract

The university produces employee to work in industry. The challenge for the university isproducing the graduate who has a skill that industry need. The university needs to developquality of services. This research applies a Quality Function Development (QFD) method todevelop quality improvement of university. The finding of this reasearch shows that theuniversity has to develop curriculum, facility availability, lecturer capability andextracurricular activities.

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Journal Info
Journal of Management and Leadership
Website

Abbrev

jml

Publisher

Universitas Tanri Abeng

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Management and Leadership (JML) is a scientific journal managed by a Management Study Program of TANRI ABENG UNIVERSITAS, and fully refereed journal with ISSN 2620 –9942 (Printed Version) ISSN 2621–2935(Online Version). This journal is freely distributed on the internet and mobile ...