Journal of Management and Leadership
Vol 2 No 1 (2019): Volume 2 - Nomor 1 - May 2019

A Synthesis Paper: How a Destination Capturing Value from the Its Visitors ?

Diin Fitri, SE., MM. (School of Management and Leadership TANRI ABENG UNIVERSITY)



Article Info

Publish Date
09 May 2019

Abstract

As well in other business, the destination should able to improve their strategy in order to becompetitive in the market. This paper aims to deliver a synthesis papers that shows on how adestination able do its marketing strategy to capture value for its visitors based on the work doneby Yang & Tan, (2017) Li, et al., (2017), Mariani, et al., (2015). It is found that visitors havedifferent needs and wants, and the destination able to doing STP by first understand the motivationfor the tourist to, In doing integrated marketing program, the destination should able to provideinnovative events and to incorporated the destination products/service to capture more than onesegments. For promotion, supplying information to the visitors also important for promotion. Theorganization able to use the social media to maintain the relationship with the customers, thedestination will be able to gain some value from the customers as it able to enhance corporateimage, customers loyalty and corporate revenue.

Copyrights © 2019






Journal Info

Abbrev

jml

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Management and Leadership (JML) is a scientific journal managed by a Management Study Program of TANRI ABENG UNIVERSITAS, and fully refereed journal with ISSN 2620 –9942 (Printed Version) ISSN 2621–2935(Online Version). This journal is freely distributed on the internet and mobile ...