Indonesian Journal of Islamic Economics Research
Vol 1, No 1 (2019): Indonesian Journal of Islamic Economics Research

Does promotion and islamic business ethics increase consumer loyalty? empirical evidence Resto Kampoeng Banyumili Salatiga

Sigid Sardiyanto (Institut Agama Islam Negeri (IAIN) Salatiga)



Article Info

Publish Date
12 Sep 2019

Abstract

This research was a quantitative research that aimed to find out how the influence of promotion and Islamic business ethics on consumer loyalty in Kampung Banyumili Resto Salatiga. The analysis of the research was use Structural Equation Modeling (SEM).The results showed that promotion did not directly affect consumer loyalty, but it had a significant influence on buying interest. The buying interest had a significant influence on purchasing decision and it had a significant influence on fulfilling expectation. While the fulfilling expectation significantly effected on satisfaction and on customer loyalty, whereas Islamic business ethics had a significant effect on consumer loyalty. This study concluded that promotion did not directly affect consumer loyalty but passed buying interest, purchasing decision, fulfilling expectation, satisfaction and new customer loyalty. 

Copyrights © 2019






Journal Info

Abbrev

ijier

Publisher

Subject

Economics, Econometrics & Finance

Description

Indonesian journal of Islamic Economics Research [IJIER] is a scientific journal that countains of theoritcal research and studies on islamic economics issues. Managed by Faculty of Islamic Economics and Business IAIN Salatiga. Published by LP2M IAIN Salatiga. This journal encompasses original ...