Sains: Jurnal Manajemen dan Bisnis
Vol 11, No 2 (2019): Juni

Persaingan Industri Jasa Pendidikan Tinggi: Mengukur dan Meningkatkan Kualitas untuk Menciptakan Keunggulan Bersaing

Muhammad Johan Widikusyanto (Fakultas Ekonomi Dan Bisnis, Universitas Sultan Ageng Tirtayasa)
Asmi Ayuning Hidayah (Fakultas Ekonomi Dan Bisnis, Universitas Sultan Ageng Tirtayasa)



Article Info

Publish Date
30 Jun 2019

Abstract

This study is to measure, describe, and compare the level quality of university in Banten and determine strategies for improving overall quality and each university using importance performance analysis. The object in this study was eight hundred fifty students from eight universities in five regions of Banten. This research mehod use survey quesionnaires which analyzed statistik deskriptif, t-test, Chi-Square tests, Factor Analysis and Importance Performance Analysis.

Copyrights © 2019






Journal Info

Abbrev

jsm

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The Journal of Management and Business is a journal containing scientific articles on financial management, marketing management, human resource management, operational management, strategic management, good corporate governance, business, management information systems, organizational behavior, and ...