CNJ: Caring Nursing Journal
Vol 1 No 2 (2017)

THE PREDICTOR FACTORS OF EMERGENCY NURSES' PERFORMANCES TO THE PROFESSIONAL SERVICES EXCELLENCE

Rina Annisa (Universitas Muhammadiyah Banjarmasin)



Article Info

Publish Date
29 Oct 2017

Abstract

Emergency nurses’ performances remains long standing determinates of quality services rendered for patients admitted to get emergency treatments in the hospitals. It has been viewed as a dimension of professional services excellence. The purpose of this study focused on the predictive correlation of five predictors; namely human resources management, transformational leadership, incentives, hospital structure, and job rotation on the emergency nurses’ performance. This descriptive quantitative study used total sampling technique of 100 nurses in the Emergency Department, in four Government Hospital in Banjarmasin, Bajarbaru, and Martapura. All data obtained by administering questionnaires to the participances. The analytical procedure of multiple linear regression was utilized to determine the predicting strength correlation between the dependent and the independent variables. The result of Pearson product‑moment correlation coefficients revealed that positive correlation established between emergency nurses’ performances and human resources management, transformational leadership, incentives, hospital structure, and job rotation, as the independent variables. The summary of multiple linear regression analysis of all independent variables indicated that incentives was the most strongly predictor to the emergency nurses’ performances.

Copyrights © 2017






Journal Info

Abbrev

caring-nursing

Publisher

Subject

Health Professions Nursing Public Health

Description

Caring Nursing Journal (CNJ) is a Journal of Nursing Universitas Muhammadiyah Banjarmasin. This journal publishes research articles in the field of nursing. Covers every aspect relating to nursing science and health of the field of tekait. Caring Nursing Journal (CNJ) is a six-month periodical ...