Jurnal Titra
Vol 7, No 1 (2019): Jurnal Titra

Evaluasi Efektivitas Sistem Manajemen Mutu ISO 9001:2015 pada PT. Wellgan Gemilang

Febita Gioviansisca Massie (Industrial Engineering Department, Petra Christian University, Surabaya.)
Jani Raharjo (Industrial Engineering Department, Petra Christian University, Surabaya.)



Article Info

Publish Date
23 Jan 2019

Abstract

This research was conducted to evaluate the ISO 9001: 2015 Quality Management System at PT. Wellgan Gemilang. The implementation of the ISO 9001:2015 Quality Management System (QMS) at PT. Wellgan begins with a decision (Gap Analysis) between the requirements of the ISO 9001: 2015 QMS and the fulfillment of the documents which PT. Wellgan has and the implementation of the company. The results of the initial gap analysis were 61.97%, still requiring fulfillment of ISO 9001:2015 requirements by making documents which are required by ISO 9001: 2015. QMS. The design and manufacturing of documents are document control, design and development, inappropriate product control, Audit Internal and management meetings. The socialization of the implementation of ISO 9001:2015 QMS has been carried out by Top Management and all staff of PT. Wellgan Gemilang. Evaluating the effectiveness of implementing ISO 9001: 2015 QMS has been done by conducting an internal audit. Internal audit results found 1 minor findings (the system did not run properly) and 12 observations (increases). The findings of 1 minor and 12 observations shows that PT. Wellgan were effective in implementing ISO 9001: 2015. The final gap analysis shows that the fulfillment of costs based on the ISO 9001: 2015 clause is 91.43%.

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