<![CDATA[This study focuses on the decrease of defects in the critical stage of the production of Kolonel type shoes in PT. Mitra Anugrah. The sewing process and inject process are the most critical process of the production sequence of the shoes. The initial defect rate on the sewing process is 3.35% and on the inject process is 1.22%. The data after implementation shows that the inject process experiences a decrease of defects to 0.97%. On the sewing process, the research is diverted to a sub-contractor by analyzing the percentage of defects in every sub-contractor and making a solution of the problems. Quality plan is only for the critical processes. Daily form and monthly form are made to simplify record keeping in the process of inspecting the sewing sub-contractor. The dimension of the control of the inject process are composisiton and temperature. Dimension of control on the sewing process is the inspection in the sewing department.]]>
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