New Public Service In Bandung Through The Concept Of Smart City

Syahirul Alim (Brawijaya University)
Arie Kumala Nisa (Brawijaya University)
Abdul Hair (Brawijaya University)

Journal of Politics and Policy (JPPOL)
Volume 2 No.1 December 2019

New Public Service is a paradigm of governance that prioritizes public services in a democratic, fair and equitable manner. Bandung City Government should provide good public services along with the development of the current digital era. Smart City is one way for the Bandung City Government to organize its government. The results of this study indicate that the public services of the city of Bandung are carried out in various ways such as providing services to the community easily through applications, wifi parks, online complaint services, official websites, e-budgeting, and so on.Keywords: New Public Service, Smart City, Bandung