Jurnal Hospitality dan Pariwisata
Vol 2, No 2 (2016): Hospitality dan Pariwisata

VIRTUAL HOTEL OPERATOR; IS IT DISRUPTION FOR HOTEL INDUSTRY?

Rachel Dyah Wiastuti (Unknown)
Erna Mariana Susilowardhani (Binus University)



Article Info

Publish Date
24 Nov 2017

Abstract

Virtual Hotel Operator (VHO) concept in Indonesia has been rising in 2015. The first VirtualHotel Operator in Indonesia is Nida Rooms, and more are coming in numbers such as AiryRooms, RedDoorz, Zen Rooms and Tinggal. Economic to mid accommodation and lodgingbecome the main target partner for Virtual Hotel Operator, either in strategic or remotecities in Indonesia. Less research provide data either VHO concept arises as disruption ornot. The purpose of this paper is to examine Virtual Hotel Operator concept towardsdisruption in hotel industry. This is qualitative exploratory research. Literature study anddocumentation are applied as primary data sources. Lack of journal related to Virtual HotelOperator concept acquired data obtained from news and articles. As the results, detaildescriptions about Virtual Hotel Operator are elaborate; definition, concept, characteristic,advantages and disadvantages, target partner, target customer, the way it works, as well asthe analysis either Virtual Hotel Operator comply as disruption in hotel industry or not. Thispaper contributes to broaden Virtual Hotel Operator concept in the new era of hotel industry.Further study should be conducted by involving Virtual Hotel Operator managementrepresentative and people who are Virtual Hotel Operator‟s userKeywords: Virtual Hotel Operator, VHO, budget hotel, hotel operator

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Journal Info

Abbrev

hospitality-pariwisata

Publisher

Subject

Humanities Social Sciences

Description

Jurnal Hospitality dan Pariwisata diterbitkan secara berkala dua kali dalam satu tahun yaitu pada bulan Februari dan November. Jurnal ini ditujukan sebagai media bagi akademisi dan praktisi untuk menyumbangkan karya ilmiah dan pengalaman praktisnya yang dapat berguna bagi pengembangan ilmu ...