International Journal of Electrical and Computer Engineering
Vol 8, No 5: October 2018

Framework to Analyze Customer’s Feedback in Smartphone Industry Using Opinion Mining

Mayank Gupta (Christ University)
Shoney Sebastian (Christ University)



Article Info

Publish Date
01 Oct 2018

Abstract

In the present age, cellular phones are the largest selling products in the world. Big Data Analytics is a method used for examining large and varied data, which we know as big data. Big data analytics is very useful for understanding the world of cellphone business. It is important to understand the requirements, demands, and opinions of the customer. Opinion Mining is getting more important than ever before, for performing analysis and forecasting customer behavior and preferences. This study proposes a framework about the key features of cellphones based on which, customers buy them and rate them accordingly. This research work also provides  balanced and well researched reasons as to why few companies enjoy dominance in the market, while others do not make as much of an impact.

Copyrights © 2018






Journal Info

Abbrev

IJECE

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering

Description

International Journal of Electrical and Computer Engineering (IJECE, ISSN: 2088-8708, a SCOPUS indexed Journal, SNIP: 1.001; SJR: 0.296; CiteScore: 0.99; SJR & CiteScore Q2 on both of the Electrical & Electronics Engineering, and Computer Science) is the official publication of the Institute of ...