PENGARUH STORE ATMOSPHERE, STORE LOCATION, dan IN-STORE EMOTIONAL EXPERIENCES TERHADAP STORE ATTITUDE PADA SPECIALITY STORE “STROBERI” TUNJUNGAN PLAZA SURABAYA

LISANTHI, WINDA

Jurnal Ilmiah Mahasiswa Manajemen
Vol 2, No 4 (2013)

The purpose of this research is knowing the effect of store atmosphere towards in-store emotional experiences, the effect store location towards store attitude, the effect in-store emotional experiences towards store attitude and store atmosphere towards store attitude through in-store emotional experiences at speciality store “Stroberi” Tunjungan Plaza Surabaya. Amount samples in this study is 150 samples. Data analysis technique used is a Structural Equation Model (SEM) with LISREL 8.70 program. The results of this study indicate that store atmosphere has a positive effect towards in-store emotional experiences, store location has a positive effect towards store attitude, in-store emotional experiences has a positive towards store attitude, and store atmosphere has a positive towards store attitude through in-store emotional experiences.