Internet banking is a technological exploiting of internet as media to dosome bankingtransaction.In daily practice, often happened trouble into form of technical trouble or typicaltrouble which is harming the internet banking customer.Therefore,in this journal will bedescribed about the disturbances that occurred in the internet banking. And also describe aboutthe responsibility of the trouble which is happen on internet banking uses, forms ofaccountability seen which party made a mistake and completion is done by litigation oralternative dispute resolution.
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