Diponegoro Journal of Management
Volume 7, Nomor 3, Tahun 2018

PENGARUH PENGALAMAN MENJUAL, KOMPETENSI MENJUAL DAN KUALITAS HUBUNGAN UNTUK MENINGKATKAN KINERJA TENAGA PENJUALAN (Studi Pada Tenaga Penjualan Smartphone Kota Semarang)

Simarmata, Ester Hilery (Unknown)
Mudiantono, Mudiantono (Unknown)



Article Info

Publish Date
25 Jun 2018

Abstract

            This study aims to analyze the influence of factors of salesperson’s performance  of smartphone salesperson in Semarang. Selling experience as independent variable and salesperson’s performance as dependent variable. This research uses selling competence and quality of relationship as intervening variables. Sample of this research is the salespersons of smartphone who have been working in Semarang at least 2 months. The sampling method in this research is purposive sampling. The analysis technique used is Structural Equation Modeling –by using AMOS 22.0 analysis tool.             The results of this study show selling experience and selling competence have positive and significant effects on quality of relationship, the selling experience has a positive and significant effect on the selling competence, selling experience and selling competence have positive and significant effects on salesperson’s performance, and quality of relationship has a positive and significant effect on salesperson’s performance.

Copyrights © 2018






Journal Info

Abbrev

djom

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Media publikasi karya ilmiah lulusan S1 Prodi Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro yang memuat berbagai hasil penelitian maupun kajian mengenai manajemen keuangan, manajemen sumber daya manusia, manajemen pemasaran, manajemen strategik dan manajemen ...