ANALISIS PENGUKURAN KINERJA DENGAN MENGGUNAKAN BALANCED SCORECARD (STUDI KASUS PADA YAYASAN BINA HATI SURABAYA)

RIDYANNINGTIAS, OKY

Jurnal Akuntansi AKUNESA
Vol 1, No 2 (2013): AKUNESA (Januari 2013)

This research aimed at measuring the performance of Yayasan Bina Hati by usingthe method balanced scorecards and approach descriptive qualitative. The typesof data used by researchers is the primary and secondary. Measurementperformance Yayasan Bina Hati using four perspective balanced scorecards,namely financial perspective, users perspective, perspective of business processinternal, and perspective learning and growth. The results of this research showthat there is an increase in performance Yayasan Bina Hati as measured by fourperspective balanced scorecard that is useful for the sake of short-term and longterm.Keywords: Performance, non-profit, and balanced scorecard