Implement of M-Government to Improve Public Services

Ahmad Cucus (University of Bandar Lampung, Lampung, Indonesia)
Yuthsi Aprilinda (University of Bandar Lampung, Lampung, Indonesia)

International Conference on Law, Business and Governance (ICon-LBG)
Vol 1 (2013): 1st ICon-LBG

The Indonesianpopulationis one of themobilephone usersin theworldwithlarge numbers,the use ofmobilephonesdoesn’t useasa toolof communicationbut itcanbe improvedas a liaison betweengovernmentandcitizen, the use ofmobile technologyis a one ofmediastoimprovegovernmentservicesthat has been conductedinvariousplacesin theworld, as an exampleforIndonesianto participate in developingmobile-based governance.The use ofmobile technologythat is easyandinexpensiveto be one ofthe advantagesobtainedifweapply them-government, the line betweengovernmentandcitizento bemore openwiththetwo-way communicationwith amobile-based service conceptcan be done anywhereand anytime. Expectedwiththe implementation ofm-government governancemore transparentandmore effective servicescan be realized.