Analisis dan Usulan Perbaikan untuk Defect Pemasangan Lift

Brian Giovanno Pratama (Industrial Engineering Department, Petra Christian University, Indonesia)
Benedictus Rahardjo (Industrial Engineering Department, Petra Christian University, Indonesia)

Jurnal Titra
Vol 8, No 1 (2020): Volume 8 No 1

PT Kone Indo Elevator is a company engaged in elevators and escalators. The elevator often jams or errors when run, due to poor installation quality. PT Kone Indo Elevator strives to continue to develop the quality of the elevator installation using the PDCA method. The plan of PT Kone Indo Elevator is to replace QD+ hardcopy with QD+ online, so that supervisors can conduct QC without any hindrance. However, in order to make QD+ online work well, KPIs, QC schedules for supervisors, and training for technicians and supervisors are made.