ILKOM Jurnal Ilmiah
Vol 11, No 2 (2019)

ANALYSIS OF USER SATISFACTION LEVEL OF INFORMATION SYSTEM LIBRARY USING PIECES FRAMEWORK

Indrawati, Indrawati (Unknown)
Lokapitasari Belluano, Poetri Lestari (Unknown)
Harlinda, Harlinda (Unknown)
Tuasamu, Fatima A.R (Unknown)
Lantara, Dirgahayu (Unknown)



Article Info

Publish Date
03 Sep 2019

Abstract

The use of information systems requires special management and management, so this system is commonly referred to as a management information system. In it there are various activities ranging from system planning, maintenance, to measuring performance. In running a library information system, software and hardware are needed as well as humans as operators. The above components must be activities that are interconnected so that the library can run smoothly. To determine whether the components of the information system are running well, it requires an evaluation process.The purpose of this study is to measure the level of satisfaction of system users and to determine the strengths and weaknesses of the system in the use of library information systems. The method used is the analytical method PIECES Framework, which consists of several points of analysis, namely: Performance, Information and Data, Economics, Control and Security, Efficiency, and Service. Where each analysis point is a reference for evaluation and analysis of information systems.The results of this study are web applications that are able to analyze the level of user satisfaction with the library information system using the PIECES Framework analysis method and equipped with a satisfaction level reporting chart of the system measured in the 2018 period

Copyrights © 2019






Journal Info

Abbrev

ILKOM

Publisher

Subject

Computer Science & IT

Description

ILKOM Jurnal Ilmiah is an Indonesian scientific journal published by the Department of Information Technology, Faculty of Computer Science, Universitas Muslim Indonesia. ILKOM Jurnal Ilmiah covers all aspects of the latest outstanding research and developments in the field of Computer science, ...