Jurnal Manajemen Bisnis
Vol 3, No 1 (2013): April

PENGARUH WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PADA USAHA MIE AYAM PAK AGUS DI KOTA BATU

Oktavianto, Yuda (Unknown)



Article Info

Publish Date
17 Feb 2014

Abstract

Yuda OktaviantoPT. Surya MadistrindoE-mail: yudhaoktavianto@yahoo.comABSTRACTThe research objective was to determine the influence of communication Word Of Mouth (WOM) onconsumer purchasing decisions at Pak Agus chicken noodle products in Batu city. The method usedwas a survey. The dependent variable was purchase decision and the independent variable was Wordof Mouth Communication. Respondents were consumers who make repeat purchases in chicken noodlePak Agus least three times, as many as 100 people. Sampling technique used purposive sampling.Data collection was using questionnaires. Analysis tool used was a simple linear regression. Theresults showed the positive influential among variables Word Of Mouth (WOM) on Purchase Decisionwhich was supported by 77.2% contribution. It meant that all consumers who buy chickennoodle were 77.2% influenced by the communication word of mouth.Keywords: Communication, Word of Mouth, Purchase Decision

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Journal Info

Abbrev

jmb

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The Universitas Muhammadiyah Malang published Manajemen Bisnis (MB) journal in 2011. Start in December 2018, the MB journal has online ISSN 2655-2523 for articles that publish started from Volume 9 No. 1, April 2019. Then, start from Volume 9 No. 2. MB journal has been accredited for SINTA 4. MB ...