Bulletin of Electrical Engineering and Informatics
Vol 10, No 1: February 2021

A fuzzy multi-criteria decision-making method for purchasing life insurance in India

Chinmaya Ranjan Pattnaik (ABIT College of Engineering)
Sachi Nandan Mohanty (ICFAI Foundation for Higher Education)
Sarita Mohanty (Orissa University Agriculture Technology)
Jyotir Moy Chatterjee (Lord Buddha Education Foundation)
Biswajit Jana (Maulana Abul Kalam Azad University of Technology)
Vicente Garcia Diaz (University of Oviedo)



Article Info

Publish Date
01 Feb 2021

Abstract

Life insurance is an agreement between an insured and an insurer, where the insurer pays out a sum of money either on a specific period or the death of the insured. Now a day, People can buy a policy through an online platform. There are a lot of insurance companies available in the market, and each company has various policies. Selecting the best insurance company for purchasing an online term plan is a very complex problem. People may confuse to choose the best insurance company for buying an online term. It is a multi-criteria decision making (MCDM) problem, and the problem consists of different criteria and various alternatives. Here in this paper, a model has been proposed to solve this decision-making problem. In this model, a fuzzy multi-criteria decision-making approach combined with technique for order preference by similarity to ideal solution (TOPSIS) and it has been applied to rank the different insurance companies based on online term plans. The experimental results show that the life insurance corporation of India (LIC) gets the top rank out of 12 companies for purchasing an online term plan. A sensitivity analysis has been performed to validate the proposed model.

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Journal Info

Abbrev

EEI

Publisher

Subject

Electrical & Electronics Engineering

Description

Bulletin of Electrical Engineering and Informatics (Buletin Teknik Elektro dan Informatika) ISSN: 2089-3191, e-ISSN: 2302-9285 is open to submission from scholars and experts in the wide areas of electrical, electronics, instrumentation, control, telecommunication and computer engineering from the ...