Airlangga International Journal of Islamic Economics and Finance
Vol. 3 No. 1 (2020): JANUARY-JUNE 2020

LEVEL OF UNDERSTANDING AND REASONS CUSTOMERS CHOOSE SHARIA INSURANCE PRODUCTS

Delvia Rusita Purnamasari (Universitas Muhammadiyah Surakarta)
Azhar Alam (Universitas Muhammadiyah Surakarta)



Article Info

Publish Date
25 Jun 2020

Abstract

This study aims to determine the level of customer understanding of Islamic insurance products and reasons for customers to buy or become consumers of Islamic insurance. This research uses a quantitative approach with descriptive statistical analysis. This research took at PT. Solo Family Takaful of 100 respondents. The data collection method uses a questionnaire distributed to customers, and the data processing uses the Guttman Scale Cross-Sectional model (traditional) with the help of Microsoft Excel 2010 and SPSS 24. The results of this study indicate that the level of understanding and reasons for customers in choosing sharia insurance products are classified as high due to factors consumer interest and knowledge factors.

Copyrights © 2020






Journal Info

Abbrev

AIJIEF

Publisher

Subject

Economics, Econometrics & Finance

Description

Airlangga International Journal of Islamic Economic and finance (AIJIEF) publishes quality and in-depth analysis of current issues within Islamic finance and Islamic economics. The journal welcomes robust evidence-based empirical studies and results-focused case studies that share research in ...