Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)
Vol 6, No 1 (2019): MARET

Perilaku Pengguna Angkutan Umum Perkotaan di Tangerang Selatan

Syafieq Fahlevi Almassawa (Fakultas Ekonomi Prodi Manajemen Universitas Pamulang)
Nani Nani (Fakultas Ekonomi Prodi Manajemen Universitas Pamulang)



Article Info

Publish Date
29 Mar 2019

Abstract

Communities in general are in urgent need of public transportation beside private vehicles as a means of supporting the transportation of daily activities to meet their needs. The problem in big cities in Indonesia is urban transportation, especially big cities that are crowded like in Jabodetabek. The increasing number of residents of South Tangerang city is 3.27% high and the increase of the number of both motorcycles and four wheels is not followed by the improvement of urban public transportation service quality. Communities also negatively assess public services, especially urban transport that makes them choose to use private vehicles that can cause problems lannya social problems plus the lack of regulation in the use of private vehicles. The purpose of this research is to examine and analyze the relationship of urban public transportation concept which influenced by service quality, perceived value and government regulation. The research method used is Structural Equation Modeling LISREL with population of urban transport passengers in south tangerang with 400 respondents. The result of this research shows that consumer behavior is influenced by service quality, perceived value an. And there is a positive mediation effect of service quality and perceived value on consumer behavior

Copyrights © 2019






Journal Info

Abbrev

jmtranslog

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other

Description

The Journal of Transportation and Logistics Management is published by Trisakti Institute of Transportation and Logictics as a scientific responsibility and the embodiment of “Tri Dharma” of higher education. This journal publishes scientific articles in transportation management and logistics. ...