ECSOFiM (Economic and Social of Fisheries and Marine Journal)
Vol 7, No 01 (2019): ECSOFiM October 2019

Does Marketing System Influence on Consumer Satisfaction?: Study of Marine Fish Marketing System at Fish Auction “PPN Muara Angke”, North Jakarta

Zainal Abidin (Fisheries Agribusiness, Fisheries and Marine Science Faculty, Brawijaya University. Jl. Veteran, Malang, Jawa Timur)
Melati Meitasari (Business-preneur in Tangerang, Indonesia)



Article Info

Publish Date
07 Aug 2019

Abstract

Market performance in the form of marketing efficiency is the result of a good marketing system which then affects consumer satisfaction. This research was conducted to analyze: 1) satisfaction of marine fish consumers at fish auction PPN Muara Angke, 2) influence of market performance on consumer satisfaction, 3) differences in marketing efficiency between fishermen and traders, 4) differences in satisfaction of fishermen and merchant’s consumers. The research method used is a qualitative and quantitative descriptive research type. The population in this study are ship owners or fishermen, auction participants which include wholesalers, wholesalers, processors, and retail traders. Sample determination technique using purposive sampling and snowball sampling with a sample of 42 people. The analysis technique used is descriptive, simple linear regression, and one-way ANOVA real difference test. Based on the results of the study that marine fish consumer satisfaction in Muara Angke it can be said to be satisfied and market performance affects consumer satisfaction. The marketing efficiency of fishermen and traders is equally efficient but more efficient marketing of fishermen and the satisfaction of fishermen and traders are equally satisfying but more satisfied by fishermen consumers.

Copyrights © 2019






Journal Info

Abbrev

ecsofim

Publisher

Subject

Agriculture, Biological Sciences & Forestry Economics, Econometrics & Finance Environmental Science Social Sciences

Description

ECSOFIM is an open-access journal, which became a scientific forum for students, lecturer, and researchers to publish the results of research within the scope of "Economic and Social Fisheries and Marine Sciences". This journal contains research results related to the research fields of economic ...