Adbis : Jurnal Administrasi dan Bisnis
Vol 13, No 1 (2019): JURNAL ADMINISTRASI DAN BISNIS 2019

PENGARUH STORE ATMOSPHERE TERHADAP KEPUTUSAN PEMBELIAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN TOKO BUKU TOGAMAS MALANG

Joko Samboro (Politeknik Negeri Malang)
Lina Budiarti (Politeknik Negeri Malang)
Eko Boedhi Santoso (Politeknik Negeri Malang)



Article Info

Publish Date
14 Oct 2019

Abstract

The main objectives of this study are: a. To find out and analyze the significant influence between store atmosphere on Purchasing Decisions. B. To find out and analyze the significant influence between store atmosphere on Customer Loyalty through Purchasing Decisions. The research location is in the city of Malang, while the study population is all customers who have studied in the TogaMas store in the last three months, while the sample is one hundred. The results showed that the data used were valid and reliable, the better the Store Atmosphere and Purchasing Decisions, the stronger the Customer Loyalty with the influence of the total variables studied was 31.11%. This finding is expected to be beneficial for: a). For the Company, as input for decision making in determining business policies, especially related to marketing, especially as an evaluation material for the company. b). For Malang State Polytechnic, as input for improving the educational curriculum, especially in marketing management courses. c). For Advanced Researchers, a foothold can be used towards perfecting future research.

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Journal Info

Abbrev

adbis

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Adbis - Jurnal Administrasi dan Bisnis terbit pertama kali bulan Desember 2007 dan diterbitkan dua kali dalam setahun yaitu pada bulan Juni dan Desember. Redaktur mengundang para penulis dan peneliti untuk menyumbangkan artikel hasil penelitian atau artikel konseptual dalam bidang Administrasi dan ...