Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi)
Vol 5 No 2 (2021): April 2021

Klasifikasi Sentimen pada Twitter Terhadap WHO Terkait Covid-19 Menggunakan SVM, N-Gram, PSO

Noor Hafidz (STMIK Nusa Mandiri)
Dewi Yanti Liliana (Politeknik Negeri Jakarta)



Article Info

Publish Date
28 Apr 2021

Abstract

On March 2020 World Health Organization (WHO) has declared Covid-19 as global pandemic. As special agency of United Nation who responsible for international public healthy, WHO has done various actions to reduce this pandemic spreading rate. However, the handling of Covid-19 by WHO is not free from a number of controversies that gave rise to criticism and public opinion on the Twitter platform. In this research, a machine learning based classifier model has been made to determine the opinion or sentiment of the tweet. The dataset used is a set of tweets containing the phrase WHO and Covid-19 in period of March 1st until May 6th 2020 consisting of 4000 tweets with positive sentiments and 4000 tweets with negative sentiments. The proposed classifier model combined Support Vector Machine (SVM), N-Gram and Particle Swarm Optimization (PSO). The classifier model performance is evaluated using the value of Accuracy, Precision, Recall, and Area Under ROC Curve (AUC). Based on experiments conducted, the combination of SVM, N-gram (bigram), and PSO produced a pretty good performance in classifying tweet sentiment with values of Accuracy 0,755, Precision 0,719, Recall 0,837, and AUC 0,844.

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Journal Info

Abbrev

RESTI

Publisher

Subject

Computer Science & IT Engineering

Description

Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) dimaksudkan sebagai media kajian ilmiah hasil penelitian, pemikiran dan kajian analisis-kritis mengenai penelitian Rekayasa Sistem, Teknik Informatika/Teknologi Informasi, Manajemen Informatika dan Sistem Informasi. Sebagai bagian dari semangat ...