JURNAL EKONOMI DAN BISNIS AIRLANGGA
Vol. 30 No. 2 (2020): JURNAL EKONOMI DAN BISNIS AIRLANGGA

RANCANGAN BALANCED SCORECARD DALAM PENCAPAIAN SASARAN STRATEGIK

Natalia Wijaya (Sekolah Pascasarjana Universitas Airlangga)
Andry Irwanto (Fakultas Ekonomi dan Bisnis Universitas Airlangga)



Article Info

Publish Date
30 Nov 2020

Abstract

Introduction: This study to help the company evaluate the implementation strategies its is intended to design performance measurement using balanced scorecard in a light brick manufacturing company.Methods: This study uses uses qualitative in collecting data methods for designing Balanced ScorecardResults: The results showed that the company had a vision, mission, and strategy in making light bricks but it had not yet been translated into action. In the financial perspective the company driven by strategic goals in the form of increased revenue and cost efficiency. On the perspective of its target customers is the improvement of product quality and customer service as well as the reputation and image of the company. On the internal perspective is production planning, partnerships with suppliers, market and customer service capacity. The learning and growth perspective on implementation of corporate values, development of human resources, and development of an integrated information system is its target.Conclusion and suggestion: Balanced scorecard design is expected to assist companies in implementing it properly.

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Journal Info

Abbrev

JEBA

Publisher

Subject

Economics, Econometrics & Finance

Description

JURNAL EKONOMI DAN BISNIS AIRLANGGA (J E B A) | JOURNAL OF ECONOMICS AND BUSINESS AIRLANGGA (Formerly Majalah Ekonomi) (p-ISSN: 2338-2686; e-ISSN: 2597-4564) is a scientific peer-reviewed journal published by Faculty of Economics and Business, Universitas Airlangga, Indonesia. Since established in ...