The Asian Journal of Technology Management (AJTM)
Vol 14, No 1 (2021)

How Muslim Youth Community Brand Sells Merchandise Case: Shift Youth Movement

Kusumawati, Nurrani (School of Business and Management, Institute Technology of Bandung, Indonesia)
Arrahim, Dzikry (School of Business and Management, Institute Technology of Bandung, Indonesia)



Article Info

Publish Date
23 Apr 2021

Abstract

Abstract. Shift is a Muslim youth movement community in Indonesia. As one of the Islamic Brand in Indonesia, Shift starts selling the merchandise to broaden the brand. However, selling the brand's merchandise is not easy work to do. A couple of factors might affect customer purchase intention, such as brand loyalty and brand image. This research aims to find a strategy on how Islamic Brand sell merchandises. This study will discuss several variables, such as brand knowledge, brand satisfaction, brand identification, brand image, brand loyalty, and perceived quality to purchase intention. The data collection uses the questionnaire as the method and analyses it on Partial Least Square Structural Equation Modeling (PLS-SEM). The questionnaires are distributed by online platforms with  sample size of 436 respondents who knew about Shift Brand and Shift's Merchandise. The outcomes are brand knowledge, brand satisfaction, brand identification, influence brand image and brand loyalty. Brand loyalty has a positive impact on purchase intention; however, brand image and perceived quality insignificant impact purchase intention. The Shift must develop a strategy to strengthen brand knowledge, brand satisfaction, and brand identification; therefore, it can increase brand loyalty, leading to purchase intention.Keywords:  Brand loyalty, brand image, perceived quality, purchase intention, Islamic brand, and partial least square. 

Copyrights © 2021






Journal Info

Abbrev

AJTM

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

PURPOSE The Asian Journal of Technology management aims to promote interdisciplinary research regarding the special problems and opportunities related to technology management fields in Asia and its effects beyond. It publishes papers by worldwide scholars, practitioners, and those interested in ...