JURNAL DINAMIKA MANAJEMEN DAN BISNIS
Vol 3 No 1 (2020): Jurnal Dinamika Manajemen dan Bisnis

The Influence of Competence and Communication on Employee Performance of Internal Audit Work Unit At PT Bank Mandiri (Persero), Tbk With Mediation Variable Job Satisfaction

Marwah Aya Shofia (Universitas Negeri Jakarta)



Article Info

Publish Date
20 May 2021

Abstract

This study aims to analyze the influence of competence and communication on internal audit employees' performance at PT Bank Mandiri (Persero) Tbk with the mediating variable of Job Satisfaction. The population in this study were 284 employees of the internal audit of PT Bank Mandiri Tbk. Whereas in this study using saturated samples, the entire population of this study became research respondents. The data collection method is by distributing questionnaires as a primary data collection tool. Furthermore, the data is processed and analyzed using the Amoss 26 Structural Equation Models method. This study uses competency and communication independent variables as well as employee performance-dependent variables and job satisfaction mediation variables. The results of the study prove that there is an effect of competence on job satisfaction; there is an effect of communication on job satisfaction; there is an influence of competence on performance; there is an effect of communication on performance; there is an effect of job satisfaction on performance; there is an influence of competence on performance through job satisfaction; there is an effect of communication on performance through job satisfaction.

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Journal Info

Abbrev

jdmb

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

This journal encompasses original research articles, review articles, and short communications, including: (1) Strategic Management; (2) Financial Management; (3) Human Resource Management, and (4) Marketing Management. Jurnal Dinamika Manajemen dan Bisnis (JDMB) is published twice a year, in April ...