Seminar Nasional Teknologi Informasi Komunikasi dan Industri
2020: SNTIKI 12

Penilaian Channel Advertising Dalam Akuisisi Pelanggan Berbasis Penggunaan Media Sosial

Siti Monalisa (UIN Sultan Syarif Kasim Riau (Scopus ID: 57207199081))



Article Info

Publish Date
12 Dec 2020

Abstract

Ammar Qurta in an independent business brand that focused as producer of muslim wear. In promotional sector, Ammar Qurta used the social media account such as Facebook and Instagram to provide some informations about their product. However, the owner of this brand stated that way was not effective because of the information that they provide was just based on account relation-bond and not massive. By using CRM’s operational (campaign management), paid advertising is one of the best solution for Ammar Qurta’s promotion. But, the use of paid advertising on social media certainly has a difference in terms of the gain of audience engaged. Therefore, the aim of this study is to measure the level of audience engaged of paid advertising to the two social media that Ammar Qurta uses. This study used the Independent T-test to campare the acquisiton level of audience engaged. Based on the results of the study, the use of paid advertising on Facebook for 31 days has a significant audience engaged to Instagram. So it can be concluded that the use of Facebook advertising is more effective than Instagram Adverting on audience engagement terms of Ammar Qurta’s promotion.

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Journal Info

Abbrev

SNTIKI

Publisher

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Industrial & Manufacturing Engineering Mathematics

Description

SNTIKI adalah Seminar Nasional Teknologi Informasi, Komunikasi dan Industri yang diselenggarakan setiap tahun oleh Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau. ISSN 2579 7271 (Print) | ISSN 2579 5406 ...