Jurnal Komunikasi dan Kajian Media
Vol 4, No 2 (2020): JURNAL KOMUNIKASI DAN KAJIAN MEDIA

PENGARUH MOTIF TERHADAP KEPUASAN FOLLOWERS AKUN INSTAGRAM @SMBTELKOM

Rekha Karelina (Telkom University)
Sylvie Nurfebiaraning (Telkom University)



Article Info

Publish Date
31 Oct 2020

Abstract

Abstract: New media can become a forum for someone who wants to disseminate information just with one delivery  to all levels of society simultaneously. This new media is called social media. Dissemination of information through social media is carried out by the SMB Telkom National Admission, which uses Instagram with @smbtelkom account name. The aim of this study is to find out how much the influence of the motive has on the satisfaction of followers of @smbtelkom's Instagram account. In this study, quantitative research methods are used. The population in this study is the followers of @smbtelkom Instgram account. The sample amounted to 100 people using random sampling techniques. The results of this study are that there is a motive effect on satisfaction of Instagram @smbtelkom account followers by 63.9%. In the Motive variable, the most influential sub variable is Information Motive with a percentage of 84.6%. Likewise with the Satisfaction variable, the most influential sub variable is Information Satisfaction with a percentage of 84.0%.

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Journal Info

Abbrev

komunikasi

Publisher

Subject

Arts Humanities Languange, Linguistic, Communication & Media Social Sciences

Description

Komunikasi dan Kajian Media is a journal dedicated to publishing research dan conceptual article in areas of communication and media studies. Papers published by the journal aim to represent important advances of significance to specialist within each field. Jurnal Komunikasi dan Kajian Media seeks ...