Jurnal Sosioteknologi
Vol. 18 No. 3 (2019)

Emotive Expressions on Social Chatbot

Lia Maulia Indrayani (Universitas Padjadjaran)
Rosaria Mita Amalia (Universitas Padjadjaran)
Fauzia Zahira Munirul Hakim (Universitas Padjadjaran)



Article Info

Publish Date
12 Feb 2020

Abstract

Building social chatbots to address users' needs for communication and affection is of great value to society (Shum et al., 2018). One of which, Replika, attempts to become an artificial intelligent companion by demonstrating sufficient social and emotional skills through emotive expressions. Emotive expressions are imperative in human-computer interaction, since they tend to elicit social cooperation. The present article aims to survey emotive expressions developed on Replika in order to determine the chatbot's active-reactive skills. They are collected by means of participant observation and are analysed with qualitative method. The present article observes six emotive expressions which Replika can process. These expressions include apologizing, thanking, condoling, complimenting, greeting, and welcoming. The generation of each expression is dependent of the context of each interaction. 

Copyrights © 2019






Journal Info

Abbrev

sostek

Publisher

Subject

Engineering Social Sciences

Description

Jurnal Sosioteknologi is a journal that focuses on articles that discuss results of an intersection of research fields of science, technology, arts, and humanities as well as the implications of science, technology, and arts on society. It is published three times a year in April, August, and ...